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How did users decide which terms to add?

Only one user had any thoughts on this and she simply said that she wanted a way to narrow down her query. As was indicated by users' worries about the number of documents retrieved by their search, they were not typically aware that the best documents were at the top of the list so made efforts to add more words in order to cut down the number of documents.



PAYNE A
Wed Jul 3 14:11:32 BST 1996